If you experience any technical problems or disruptions while using our event platform, we kindly ask you to contact our event support team directly.

Our support team will be happy to assist you in quickly identifying the cause and finding a solution. In such cases, please send an email to projectmanagement@rooom.com and describe the issue you encountered as clearly and precisely as possible.

Helpful information may include details about the event, the device or browser you are using, and, if available, a screenshot of the error message. Our team will review your request as soon as possible and get back to you to support you with the continued use of the platform.